Self-isolation support grants
From Friday, people who are on low incomes and are required to self-isolate can access a new support payment via our website or by contacting our Customer Service colleagues.
Under the scheme a payment of £500 will ensure that those on low incomes are able to self-isolate without worry about their finances.
Those who start to self-isolate from 28 September will receive backdated payments.
To be eligible residents must:
- have been asked to self-isolate (on or after 28 September) by NHS Test and Trace either because you have tested positive for coronavirus or have recently been in close contact with someone who has tested positive
- be employed or self-employed
- be unable to work from home and will lose income as a result
- be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit
The payment will be made in one lump sum and will be subject to Income Tax.
In order to apply residents will need to provide the following evidence:
- A notification from NHS Test & Trace asking you to self-isolate (including your unique ID number)
- A bank statement
- Proof of employment, or if you are self-employed, self-employment assessment returns, trading income and proof that you cannot work from home and will lose income as a result.
There is also a discretionary fund for individuals who meet the above criteria but are not receiving a qualifying benefit.
Applicants must also meet the following additional criteria in order to qualify for a payment from this scheme:
- Are suffering financial hardship as a result of having to self-isolate
- Have less than £3000 in capital or savings
- Normally earning more than £80 per week but less than £290 per week